All consultations, strategy sessions, and service bookings must be scheduled in advance through our booking system. Clients are expected to provide accurate information to ensure the best possible experience and strategic guidance.

Full payment or required deposits must be submitted before any service, consultation, or business process begins. Payment plans may be available for select services when approved.

Due to the digital nature, strategic work, time, and financial planning involved in our services, all sales are final and no refunds will be issued under any circumstance. By purchasing services through New Elevation Financial Group, clients acknowledge and agree that results vary based on individual effort, financial history, responsiveness, and participation throughout the process.

Clients are responsible for providing all requested documents, information, and responses in a timely manner. Delays in communication or missing information may impact service timelines and overall progress.

New Elevation Financial Group does not guarantee specific financial outcomes, approvals, score increases, or funding amounts. Every financial profile and situation is different, and results depend on multiple individual factors.

Our team is committed to professionalism and timely communication. Please allow 24–48 business hours for responses to inquiries, updates, and support requests.

Business hours and consultation availability may vary. Responses submitted outside of business hours will be addressed during the next business day.

Speaking engagements, hosting requests, interviews, and event appearances must be submitted through the official inquiry form. Booking requests are reviewed based on availability, event alignment, and scheduling.

We respect the privacy and confidentiality of all clients. Information shared with New Elevation Financial Group is handled professionally and securely and will not be shared without authorization unless required by law.